Refund Policy

There are no refunds. In the event a student needs to cancel, the amount paid will be applied to future classes, provided that a WRITTEN request is received in our office one business day prior to the start of the class. You can reschedule at no charge by notifying the office by email or mail one business day before the scheduled class; otherwise a $20 rescheduling fee will be charged.

Rescheduling

You can reschedule at no charge by notifying the office by email or mail one business day before the scheduled class. Rescheduling requests received on the day of the course or after will be subject to a $20 rescheduling fee.

Cancellations

In the unlikely event that a course is cancelled, for any reason including insufficient enrollment or inclement weather, you will be given a complete refund or the opportunity to transfer to another like seminar at no charge.

Certificate Policy

Certificates are given after each class to all attendees who have registered 5 business days in advance. Certificates will be mailed to late registrants and "walk-ins". Protect your certificates. There is a $20 charge for replacement certificates.

Examinations

There are no examinations with these continuing education courses.

Attendance

Latecomers will not be admitted 15 minutes after the class begins. 

Proof of Attendance

In the event of an audit, the only proof of attendance is your signature on the roster. Make sure you sign in at the start AND conclusion of the class.

Pre-Registration

To obtain the pre-registration price, full payment must be received one business day prior to the first class. Registration can be by mail (check or credit card), fax or phone (credit card only) or be performed online. You will be mailed or emailed a confirmation if time permits.

Walk-Ins

If you intend to be a "Walk-in student" there is no fee but you are urged to check availability by calling 203-318-1133. ONLY PRE-REGISTERED STUDENTS ARE GUARANTEED A SEAT. For those who did not pre-register, certificates will be either mailed or emailed to student within 10 business days of course completion